Abanyarwanda bahawe amahirwe yo kugaragaza ibigo, abacuruzi n’abatanga serivisi babona ko bagize uruhare mu kubaha serivisi nziza kandi zishimishije, binyuze muri Karisimbi Service Excellence Awards 2026, igiye kuba ku nshuro ya 10.
Itora ry’ibi
bihembo ryatangiye ku wa 28 Nzeri 2026, rikazageza ku wa 9 Ukwakira 2026, aho
abaturage bazagira uruhare mu gutora mu byiciro 34 bikubiyemo serivisi
zitandukanye zirimo ubuzima, imari, ikoranabuhanga, kwakira abantu,
ubukerarugendo, ubwubatsi, ubwikorezi n’izindi nzego z’ingenzi zitangirwamo
serivisi.
Karisimbi
Service Excellence Awards 2026 igamije guha abakiriya uruhare runini mu
kugaragaza ibigo n’abakozi babahaye serivisi zidasanzwe.
Aya matora
afasha abakiriya kugaragaza ubunararibonye bagize mu gihe bakoresha serivisi
zitandukanye, aho amajwi yabo ashobora gufasha kumenyekanisha abatanga serivisi
bagaragaza ubwitange n’ubunyamwuga.
Kuba
abakiriya ubwabo bagira uruhare mu gutora bituma ibi bihembo birenga kuba
igikorwa cyo guhemba gusa, ahubwo bikaba n’umwanya wo kumva uko abaturage
babona ireme rya serivisi
Muri uyu
mwaka, abaturage bazatora mu byiciro 34, bikubiyemo inzego zifite uruhare
rukomeye mu buzima bwa buri munsi no mu bikorwa by’ubukungu.
Muri izo
nzego harimo ubuzima, serivisi z’imari, ikoranabuhanga, kwakira abantu,
ubukerarugendo, ubwubatsi n’ubwikorezi, ndetse n’izindi serivisi zitandukanye.
Ibi byiciro
bitandukanye bituma ibikorwa by’ibigo n’abatanga serivisi bo mu nzego
zitandukanye bibasha kugaragazwa, abakiriya bakagira uruhare mu kugaragaza abo
babona ko bakwiye gushimirwa.
Karisimbi
Service Excellence Awards itegurwa na Karisimbi Events, ikaba igamije kongera
uruhare rw’abakiriya mu kumenya no gushimira ibigo n’abanyamwuga bagaragaza
ubwitange mu gutanga serivisi.
Abategura
ibi bihembo bashaka kugaragaza akamaro ko kugira umuco wo guha agaciro
umukiriya, guhanga udushya, gukora kinyamwuga no guharanira ko serivisi
zitangwa zigera ku rwego rushimisha abazikoresha.
Muri iki
gihe, ubunararibonye umukiriya agira mu gihe ahabwa serivisi bushobora kugira
uruhare runini mu buryo abona ikigo cyangwa umutanga wa serivisi runaka. Ni na
yo mpamvu ibi bihembo biha abakiriya umwanya wo kuvuga abo babona ko babahaye
serivisi z’indashyikirwa.
Serivisi
nziza zifite uruhare mu buzima bwa buri munsi bw’abantu, mu bikorwa
by’ubucuruzi ndetse no mu iterambere ry’ubukungu bw’igihugu.
Mu nzego
zitandukanye, abakiriya bakeneye kubona serivisi ziboneka ku gihe, zitangwa mu
buryo bw’umwuga kandi zita ku byo bakeneye. Iyo serivisi itanzwe neza, ishobora
gutuma umukiriya agira icyizere kandi agakomeza gukorana n’umutanga wa
serivisi.
Karisimbi
Service Excellence Awards 2026 ije muri uwo murongo wo guha agaciro ibikorwa
bigamije kunoza serivisi no kugaragaza abatanga serivisi bakomeje gushyira
imbere abakiriya.
Kuva ku wa
28 Nzeri kugeza ku wa 9 Ukwakira 2026, Abanyarwanda bahawe umwanya wo gutora mu
byiciro 34 by’ibi bihembo.
Abategura
Karisimbi Service Excellence Awards barashishikariza abaturage gukoresha aya
mahirwe bagatanga amajwi yabo bashingiye ku bunararibonye bwite bagize mu
gukoresha serivisi zitandukanye.
Ibi bituma
amajwi y’abakiriya aba igice cy’ingenzi mu kugaragaza ibigo n’abanyamwuga
bakwiye kumenyekana no gushimirwa kubera ireme rya serivisi batanga.
Ku nshuro ya
10, Karisimbi Service Excellence Awards 2026 irongera gushyira ku isonga igitekerezo
cy’uko umukiriya ari we ushobora gutanga ubuhamya bukomeye ku ireme rya
serivisi yahawe.
Muri uyu
mwaka, ibihembo bigizwe n’ibyiciro 34, birimo ubuzima, imari, ikoranabuhanga,
ubukerarugendo, kwakira abantu, ubwubatsi, imitungo itimukanwa, ubwikorezi
n’ibindi bikorwa by’ubucuruzi na serivisi.
Dore
ibyiciro bizatangwamo ibihembo:
Ubuzima
n’ubuvuzi
Igihembo
cy’indashyikirwa mu gutanga serivisi z’ibitaro
Hospital Service Excellence Award
Igihembo
cy’indashyikirwa mu gukora imiti n’ibicuruzwa by’imiti bikomoka ku binyabuzima
Biopharmaceutical Manufacturing Excellence Award
Igihembo
cy’indashyikirwa mu itangwa n’ikwirakwizwa ry’imiti
Pharmaceutical Supply Chain & Distribution Excellence Award
Igihembo
cy’indashyikirwa mu gutanga ibikoresho n’ibyuma byifashishwa mu buvuzi
Medical Equipment & Devices Supply Excellence
Igihembo
cy’indashyikirwa muri serivisi za laboratwari no gusuzuma indwara
Laboratory & Diagnostics Service Excellence Award
Igihembo
cy’indashyikirwa mu itangwa ry’ibikoresho byifashishwa mu buvuzi
Medical Consumables Supply Excellence
Igihembo
cy’indashyikirwa mu gutwara no kubika ibikoresho by’ubuvuzi bikenera ubushyuhe
bugenzuwe
Healthcare Logistics & Cold Chain Excellence Award
Igihembo
cy’indashyikirwa muri serivisi za farumasi zo mu bitaro
Hospital Pharmacy Service Excellence Award
Igihembo
cy’indashyikirwa muri serivisi z’ubwishingizi bw’ubuzima
Health Insurance Service Excellence Award
Imari,
amabanki n’ikoranabuhanga
Igihembo
cy’indashyikirwa mu ikoranabuhanga ry’ubuzima n’imicungire y’itangwa
ry’ibicuruzwa
Digital Health & Supply Chain Innovation Award
Igihembo
cy’indashyikirwa mu kwishyura hifashishijwe ikoranabuhanga no gushyira mu
bikorwa e-Kash
Digital Payments & e-Kash Implementation Excellence Award
Igihembo
cy’indashyikirwa muri serivisi z’abakiriya muri banki
Banking Customer Service Excellence Award
Igihembo
cy’indashyikirwa muri serivisi za banki zigenewe imishinga mito n’iciriritse
(SMEs)
SME Banking Service Excellence Award
Igihembo
cy’indashyikirwa mu kugeza serivisi z’imari ku bantu benshi
Financial Inclusion Excellence Award
Igihembo
cy’indashyikirwa mu guhanga udushya no gutanga serivisi mu ikoranabuhanga
ry’imari (Fintech)
Fintech Innovation & Service Excellence Award
Igihembo
cy’indashyikirwa mu gutanga ubujyanama mu by’amategeko mu rwego rw’imari
Legal Advisory Excellence in Financial Services
Serivisi za
Leta
Igihembo
cy’indashyikirwa mu gutanga serivisi z’abakiriya mu bigo bya Leta bitanga
serivisi rusange
Customer Service Excellence in Public Utilities
Igihembo
cy’indashyikirwa muri serivisi za Leta zitangwa hifashishijwe ikoranabuhanga
Digital Public Service Excellence Award
Igihembo
cy’indashyikirwa mu gukorera mu mucyo no guha abaturage uruhare
Public Accountability & Citizen Engagement Excellence Award
Igihembo
cy’umunyamwuga w’umwaka mu itumanaho mu rwego rwa Leta
Public Sector Communication Professional of the Year
Ubukerarugendo,
amahoteri n’imyidagaduro
Igihembo
cy’indashyikirwa muri serivisi za hoteli
Hotel Service Excellence Award
Igihembo cya
Boutique Hotel y’umwaka
Boutique Hotel of the Year
Igihembo
cy’indashyikirwa muri serivisi za resitora
Restaurant Service Excellence Award
Igihembo
cy’ikigo cy’ingendo n’ubukerarugendo cy’umwaka
Travel & Tour Agency of the Year
Igihembo
cy’indashyikirwa mu gutegura ingendo no guha ba mukerarugendo ubunararibonye
budasanzwe
Tour Operator & Destination Experience Award
Igihembo
cy’indashyikirwa mu bunararibonye bw’abakiriya bakoresha indege
Airline Customer Experience Excellence Award
Igihembo
cy’indashyikirwa muri serivisi z’ibikorwa n’inama
Event & Conference Service Excellence Award
Ubwubatsi
n’imitungo itimukanwa
Igihembo
cy’umushinga w’imitungo itimukanwa w’umwaka
Real Estate Developer of the Year
Igihembo
cy’indashyikirwa muri serivisi zo gucunga imitungo itimukanwa
Property Management Service Excellence Award
Igihembo cy’indashyikirwa
mu bwubatsi no gukora ibishushanyo mbonera
Architecture & Design Excellence Award
Igihembo
cy’indashyikirwa mu gukora ibikoresho by’ubwubatsi
Building Materials Manufacturing Excellence Award
Ubwikorezi
n’ibijyanye na bwo
Igihembo
cy’indashyikirwa muri serivisi zo gutwara no kohereza ibintu
Logistics & Courier Service Excellence Award
Igihembo
cy’indashyikirwa muri serivisi z’ubwikorezi n’ingendo
Transport & Mobility Service Excellence Award
Igihembo
cy’indashyikirwa muri serivisi zijyanye n’ibinyabiziga
Automotive Service Excellence Award